NOTE: The following screenshots use the QuickCam Communicate STX as an example. Test the microphone in Windows Sound Recorder: For instructions on verifying that your microphone is detected by the operating system, go to Step IV. If your computer audio is muted, un-mute by:Ĭlose the Audio by clicking anywhere on your screen.īefore executing the following steps, connect your camera into an alternate USB port and make sure it is detected by the operating system. NOTE: Sample files can be found in the My Documents/My Music/Sample Music folder on your computer.īe sure that your audio output device is functioning properly and is not muted on the device itself or through the Windows operating system. Verify that you can hear sound through your speakers:įirst confirm that you can hear sound through your audio output device (speakers / headphones) by doing the following: Determine if the microphone drivers are loaded properly in Windows Device Manager.Verify the microphone is selected in the LWS application.Test the microphone in Windows Sound Recorder.Verify that you can hear sound through your speakers.To troubleshoot your Logitech webcam microphone, do the following:
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