kvmglass.blogg.se - Lansweeper license key download

Automatic scanning of SQL server serial numbers.

Added FirmwareRevision,SerialNumber, S.M.A.R.T status for tough disks.Configuration: possibility to feature/exchange asset states (non-lively, damaged, …).Hostnames right into a text box and press “experiment.t now”.“On-demand scanning”: you may add IP addresses, ranges.Added WMI magnificence Win32_EncryptableVolume.Detailed uptime/downtime scanning for Windows computers.Individual users bills can now be delivered to net roles.A reworked credentials mapping display.SQL Server License compliance reporting.New net role: Edit licenses, get entry to menu “Licenses.”.Monitors are automatically scanned as a new asset and are connected to their related Windows pc.Unable to manually keep some scanned windows property.Several industries being universal have SNMP pulled information that is added to specific products like printer toner information and switch slot mappings. Scan community things like printers and switches through SNMP. Optional customization of the look and feel of the help desk.Calendar events can be linked to tickets. A calendar to keep track of meetings, vacation days and more.A knowledge base to share articles with your employees on a variety of topics.Customization options like signatures, different ticket sorting methods, email alerts and more.SLAs to set company standards for the handling and resolution of tickets.Ticket dispatching, automatic assignment and closing of tickets.

Ticket templates and outgoing email templates (auto reply).

Ticket filters, tabs and notifications to easily organize tickets into various overviews.

Custom fields, optionally nested, to add extra information to tickets in an organized way.

Prioritization of tickets through ticket priorities and follow-ups.

Organization of tickets into ticket types.

Tickets can be created through the web console, via email, API and the import feature.

The ticketing part of the help desk includes, among others, the following features:

A feature-rich ticketing system that allows people inside and outside of your company to send questions and request support.

A fully functional help desk that integrates with Lansweeper.

More details of the included features, important help desk concepts, and terminology can be found here. A selection of included functionalities is listed below.